SUPPORT


Who do I contact if I have a problem or a question at StarsandStripesbingo.com?

If you are having a problem with depositing, please click on the Live Person icon that you will find on every page of the site. Our customer service staff is available nearly 24/7 and they will be happy to assist you with deposit options that will fit your needs.

If you are having problems registering, you can click on the Live Person icon and we will be happy to assist you with registration.

Once you register at StarsandStripesbingo.com, you will have access to customer service via Live Person, Help Ticket and email.

After logging into your account, you can send in a Help Ticket by clicking on the Help Desk icon and then clicking on Open Ticket.
You will see a drop down box that will list several topics for you to select from:

Game locked up
Won Game but not credited
Lost credit
Billing related Issue
Lost Connection
Forgot My Password
Make a Comment
Other



Below that you will have an open box to give us a detailed description of your issue or problem so that we may help you as efficiently and as quickly as possible.

Just click on Submit to send your ticket to us and then to check for our response, just click on View Ticket and click on the ticket number.

You can also email us at support@StarsandStripesbingo.com from the email address that you used to register on the site. Just give our customer service team as much information as possible and we will respond to your email inquiry as quickly as possible.

If you are having technical difficulties, please email us at support@StarsandStripesbingo.com  and you will receive an answer to your question as quickly as possible. Please be sure to include your Member ID and/or nickname and as many details as possible in your e-mail to help us provide you with the best service.

Please feel free to email the Director of Client Services at charles@starsandstripesbingo.com  if there is any issue that he can address for you.

We are here to serve you as efficiently and in as friendly a manner as possible.



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