FAQ´S


• Why choose starsandstripesbingo.com?
• I want to play at starsandstripesbingo.com. How do I start?
• Do I need to download software in order to play at starsandstripesbingo.com?
• What is the minimum amount I have to deposit?
• Is there an automatic deposit bonus at starsandstripesbingo.com?
• Do you have a referral program at starsandstripesbingo.com?
• How can I chat with other players?
• How do I contact Live Help?
• How old do I have to be to play at starsandstripesbingo.com?
• Is there always a winner, and what happens if there is more than one winner?
• How does the bingo game actually work?
• If my connection fails, am I removed from the game?
• May I have more than 1 account at starsandstripesbingo.com?
• What currencies may I deposit with at starsandstripesbingo.com?
• What are bonus bucks?
• How to Ensure You Get Our Mail
• Is it safe to play at starsandstripesbingo.com?
• Special Offers
• Choice/Opt-in
• How do I retrieve my password or alias if I have forgotten it?
• What payment options may I choose from at starsandstripesbingo.com?



Why choose starsandstripesbingo.com?

You work hard and you deserve to play hard at a state of the art bingo site that has been designed solely with your fun and relaxation in mind. If you have been wandering in the internet desert looking for that one new bingo site that is different from the rest, then you have come upon a refreshing oasis at starsandstripesbingo.com

A huge variety of state of the art games, outstanding chat cheer leaders, huge bonuses, great prize offers and fresh promotions are only a few of the differences you will see when you join starsandstripesbingo.com.

Want to play other casino games? Well, no need to look elsewhere- we have them all here for you. Come on in and enjoy great new slots, blackjack, keno, video poker- just pick your poison!

So if you are after a new creative gaming experience with flair, roll up your sleeves, log in and bring your attitude starsandstripesbingo.com

Warning- not for the faint of heart!


I want to play at starsandstripesbingo.com. How do I start?

It is quick and easy to start playing at starsandstripesbingo.com. Just go to the Quick Register box on the home page and fill in your alias, password and email address. You will receive a registration email in your inbox within minutes activating your account so that you can login and start playing and having fun. After your account is activated, you will see our FREE TRIAL BONUS of $25 in your bonus account so that you can find out why starsandstripesbingo.com will be your new home for all of your gaming enjoyment. Make sure to jump into chat and get acquainted with our Chat Cheerleaders and our great roomies. If you do not receive a registration email shortly after registering, just email us at Support@starsandstripesbingo.com from the email address that you registered with and we will be happy to assist you in opening your account.


Do I need to download software in order to play at starsandstripesbingo.com?

At starsandstripesbingo.com we only offer the FLASH version of our games, so it is easy to play and no download is needed. To play the FLASH version, simply log in with your alias and password and you are ready to play at starsandstripesbingo.com.

What is the minimum amount I have to deposit?

Our minimum deposit at starsandstripesbingo.com is $25 USD. All first deposits receive an Automatic 500% deposit bonus as well! If you have earned more than 1 loyalty point on your FREE TRIAL bonus, you will need to either open a Help Ticket or visit us in Live Help to have the remainder of your bonus credited manually.

Is there an automatic deposit bonus at starsandstripesbingo.com?

There sure is! Every single deposit that you make at starsandstripesbingo.com will always receive a minimum 200% deposit bonus. And many of our deposit specials that are offered by our Chat Cheerleaders in our chat rooms at random times throughout the day will even give you up to 300%! Talk about playing bingo with an attitude!


Do you have a referral program at starsandstripesbingo.com?

Tell your friends about us, and give them your account ID to enter when they sign up and you will receive 50% ... That is RIGHT- 50% of ALL of their deposits for their first 60 days with us!! Your bonus account will be automatically credited with 50% of their deposit amount each and every time they make a deposit within those first 60 days!!


How can I chat with other players?

It couldn't be easier to enjoy your fun with the other roomies at starsandstripesbingo.com. All you have to do after you log in is click on the starsandstripesbingo.com bingo room of your choice and you will be chatting and having fun with your roomies in seconds.


How do I contact Live Help?

We have Live Help icons on every page of our starsandstripesbingo.com site. If at any time we can provide you with assistance regarding your account details, game research, additional bonuses due for your deposits- in short, if we can assist you in any way, please feel free to click on Live Help from 9AM EST to 1AM EST and we will be glad to help you.


How old do I have to be to play at starsandstripesbingo.com?

The minimum legal age to play at starsandstripesbingo.com is 18 years old.


Is there always a winner, and what happens if there is more than one winner?

Yes, every bingo game at starsandstripesbingo.com always has a winner. Sometimes there may even be more than one winner, in which case the game prize or jackpot is shared accordingly. The winner's alias is always broadcast to all players that are logged on to our server. This confirms that the game has ended and that the winner has been awarded the game prize. In the event that there is more than one winner of a game, our server will split the winning prize equally between the winners. Winning amounts will be credited to each player's account. This will be updated in real time to the player's game console so that they can confirm that their winnings have been credited.


How does the bingo game actually work?

The Game Server Starts a New game by selecting the Game pattern for the next game. The Game server enables player card purchasing. The Players manually select their game cards from a deck of over 30,000 unique bingo cards. Players purchase their desired cards. The purchase requests are sent to the game server. The game server receives the purchase requests from the players and enters their selected cards into the game. The server sends an acknowledgement back to the player telling the player that their cards have been purchased, and entered into the game.

25 Seconds before game start time the game server suspends further card purchasing. The game server waits an additional 15 seconds to make sure that all purchase requests have been completed and properly entered into the system. The game server then generates 75 or 90 numbers using the systems random number generator. The game server then systematically applies the random calls to each of the player purchased bingo cards and crosschecks each card with the winning pattern. With this procedure the game server has now determined the number of winning bingo cards in the deck of player purchased cards and at which call the cards have won. Receives this information and begins calling the numbers. Calls are presented to the user every ten seconds. Players can then play and chat with other players knowing that in the event of any system, or telecommunications interruption their cards have been fairly entered into the game and that in each case the true game winner (or winners) will be awarded the prize.

The outline provided here shows that our game system is fair and completely random. Players are presented with random cards, which they can select at random. The 75 or 90 calls for the game are generated randomly AFTER the card sales have closed. The only factor that enters into determining a winner is the cards that players select on their own. There are no external or internal factors that assist or deter people from winning - it is purely a combination of card select ion strategy and luck. Players are always credited with wins regardless of program or network problems during a game in progress. Finally, players should also be aware that the Government of Panam? licenses to operate on the Internet. One of the operating licensing requirements is a fairness opinion, which was conducted by an independent party to ensure that is fair and ethical. The fact that has been licensed since the very beginning is also recognized by the Internet Gaming Commission who have awarded with their stamp of approval (found on the home page on the bottom) for being a fair, ethical and licensed to operate a virtual Bingo game on the Internet Application Development Team.


If my connection fails, am I removed from the game?

Our software has been programmed to track every card purchased for every game played at starsandstripesbingo.com. So even if you're disconnected for whatever reason, but have purchased the winning card, you will still win the game prize and your account will automatically be credited.


May I have more than 1 account at starsandstripesbingo.com?

We only allow 1 account per person/IP address and one account is all you need to join in on all the fun and enjoyment you will ever want at starsandstripesbingo.com. However, if there is someone else living in the same household that wants to have as much fun playing at starsandstripesbingo.com as you do, just have them email the operations manager at help@starsandstripesbingo.com for prior approval before registering. Please remember that multiple accounts from the same household are a privilege and not a right and all multiple accounts opened from the same household without prior operations manager approval may be subject to forfeiture and closure.


What currencies may I deposit with at starsandstripesbingo.com?

Although you may deposit in USD, CAD, Pounds Sterling and Euros, all deposits will be automatically converted to USD for the games. You will be wagering USD and winning USD. Withdrawals are also sent in USD.


What are bonus bucks?

Bonus bucks are bonus awards that can be credited to your bonus account to be used to play all bingo games on the site at starsandstripesbingo.com. These can be awarded for such things as deposit bonuses, bingo games, chat games, etc.


How to Ensure You Get Our Mail

Due to the constant upsurge in unsolicited bulk email (Spam), many organizations are implementing ways to combat this threat. It has reached the extent that even your ISP (internet service provider) may have incorporated some filtering protocols to prevent this intrusion into your mail box. Although effective, the same filtering protocols that are in place to protect you may also be preventing legitimate mail from reaching your mail box. The end result is that you may lose important email, which may be of critical importance to you. There are some simple tasks that will ensure that you are able to get those critical emails.

Yahoo

To ensure that your starsandstripesbingo.com e-mail is delivered to your Yahoo Inbox (instead of the Bulk Mail folder); you can instruct Yahoo to filter it to your Inbox. Here's how:
Open your Yahoo mailbox.
Click Mail Options.
Click Filters.
Next, click Add Filter.
In the top row, labeled "From header:" make sure "contains" is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent starsandstripesbingo.com email.
At the bottom, where it says "Move the message to:" select "Inbox" from the pull-down menu.
Click the "Add Filter" button again.


Hotmail

If you are using Hotmail, you can ensure that your starsandstripesbingo.com email is delivered to your Inbox by adding our "From" address to your Safe List. Here's how:
Click the "Options" tab.
Select "Safe List." (It's under the heading Mail Handling.)
In the space provided, enter the address in the "From" line of your most recent starsandstripesbingo.com email.
Click Add.
When you see the address you entered in the Safe List box, click OK.


AOL

If you're using AOL, you can ensure that your starsandstripesbingo.com email is delivered to your Inbox by setting your Mail Controls. Here's how:
Go to "Keyword Mail Controls."
Select the screen name starsandstripesbingo.com sends your emails to.
Click "Customize Mail Controls" for this screen name.
(For AOL version 9.0: You need to add our sending address to your "People I Know" list.)
Open your latest starsandstripesbingo.com email.
Click the "Add Address" button (over on the right) to add the starsandstripesbingo.com email to your "People I Know" list.
(For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.)
Click "Next" until the "Save" button shows up at the bottom.
Click "Save."
For AOL version 7.0: In the section for "exclusion and inclusion parameters," include these domains: @starsandstripesbingo.com


EarthLink

How to Unblock a Blocked Email Address in spamBlocker
1. Open EarthLink MailBox.
2. Click the plus sign next to so that its contents are shown.
3. Click the Settings item.
4. Click the Edit Blocked Sender List button.
5. Select the email address you wish to unblock in the Blocked Senders list.
6. Click the Unblock Sender button.
7. Click the Save button.



Others

There many other email applications such as Microsoft Outlook and Outlook Express, which have their own unique ways of accepting emails from us. The technical department can assist you with these configurations.


Is it safe to play at starsandstripesbingo.com?

Yes, it is quite safe to play at starsandstripesbingo.com. We are licensed and regulated in Panama. Our Thawte SSL (Secure Sockets Layer) Certificate gives us secure communications that encrypt all our data, which means that your sensitive information like credit card details is safely protected. starsandstripesbingo.com has a very strict privacy policy. We will never sell your names to a third party.


Special Offers

At starsandstripesbingo.com, we send all new registrants an email to verify your password and Account ID. Players will occasionally receive information on promotions, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.


Choice/Opt-in

All players at starsandstripesbingo.com are given the opportunity to opt-in for special information. Our registration page has an opt-in mechanism so users who register with us can also receive special offers about promotions on our site. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by contacting the Help Desk or by emailing Support@starsandstripesbingo.com.


How do I retrieve my password or alias if I have forgotten it?

Go to our reminder page. Just give us the e-mail address that you registered with at starsandstripesbingo.com and we will send you the login information. Please send all requests for forgotten aliases/passwords through our reminder page.


What payment options may I choose from at starsandstripesbingo.com?

Depending on your country of residence, you will have different options. Just click on the appropriate flag icon in the cashier area to see the options that are available to you.